FAQ

1. How can I place an order?

  • To place an order on ShopFlexiy, simply browse our website, add desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your purchase.

2. What payment methods do you accept?

  • We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment gateways.

3. How can I track my order?

  • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can track the status of your order by entering the provided tracking number on our website or the courier's website.

4. What is your shipping policy?

  • Please refer to our Shipping Policy for detailed information on order processing times, shipping methods, rates, international shipping, and more.

5. Do you offer international shipping?

  • Yes, we offer international shipping to select countries. International shipping rates and delivery times may vary based on destination and customs regulations.

7. How can I contact customer support?

  • If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us via email at Shopflexiy@gmail.com

8. Can I cancel or modify my order after it has been placed?

  • Once an order has been processed and shipped, it cannot be canceled or modified. If you need to make changes to your order, please contact us as soon as possible, and we will do our best to accommodate your request.

9. Are my personal and payment details secure on your website?

  • Yes, we take the security of your personal and payment information seriously. Our website employs industry-standard encryption protocols to ensure that your data is protected.

 

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