Shipping policy

 

Shipping Policy

Thank you for shopping with Shopflexiy! We are committed to providing you with a seamless shopping experience, including prompt and reliable shipping services. Please review our shipping policy outlined below:

1. Order Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and holidays.
  • During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during such times.

2. Shipping Methods and Delivery Times:

  • We offer several shipping options to accommodate your needs.
  • Standard Shipping: 3 to 4 weeks
  • Please note that delivery times are estimates and may vary depending on your location, courier delays, and other factors beyond our control.

3. Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and your location.
  • We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your items.

4. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
  • You can track the status of your order by entering the provided tracking number on our website or the courier's website.

5. International Shipping:

  • We offer international shipping to select countries.
  • International shipping rates and delivery times may vary based on destination and customs regulations.
  • Please note that import duties, taxes, and other customs charges are the responsibility of the recipient.

6. Shipping Restrictions:

  • Some items may be subject to shipping restrictions due to size, weight, or content.
  • Please review product descriptions for any special shipping considerations or restrictions.

7. Shipping Address:

  • Please ensure that your shipping address is accurate and complete to avoid any delays or misdeliveries.
  • We are not responsible for lost or misdelivered packages due to incorrect address information provided by the customer.

8. Shipping Damage or Loss:

  • In the rare event that your order arrives damaged or is lost in transit, please contact our customer support team immediately.
  • We will work with you to resolve the issue and arrange for a replacement  as necessary.

9. Order Cancellation or Modification:

  • Once an order has been processed and shipped, it cannot be canceled or modified.

10. Contact Us:

  • If you have any questions or concerns about our shipping policy or your order's delivery, please don't hesitate to contact our customer support team.
  • You can reach us via email at shopflexiy@gmail.com 
  • We reserve the right to update or modify our shipping policy at any time without prior notice. Please review this page periodically for any changes.

Thank you for choosing Shopflexiy! We appreciate your business and are here to assist you with any shipping-related inquiries.